During the one month we tested HostUpon, there were no noticeable outages, however Pingdom picked up on a few here and there. None were during normal business hours (EST)
The basic WordPress install loaded fast to the naked eye, however on Pingdom, it performed fair
Price/Value: The starter plan is just $3.95/mo which includes a free domain name if you purchase an annual plan. Also resources are listed as ‘Unlimited’ for each plan.
Overall HostUpon Review: Overall, HostUpon is a good host with great features and easy to use tools. If you are in the market for good Canadian Hosting, HostUpon is a great choice.
1and1 Internet is probably the largest shared Web Hosting provider world-wide, and second only to Yahoo! in North America. 1and1 gives off a distinct corporate vibe with its slick Website and Control Panel awash in shades of blue and the elevator music that callers have to endure waiting for support to answer. Underneath this cool exterior we found hosting packages and web tools that are simply hard to beat.
First, 1and1 Internet offers plenty of “product” for its monthly price. We tried out the Linux business package, which comes with 2000MB of storage, 50GB of bandwidth and 500 email accounts – all for $9.95 a month. 1and1 also throws in three domain registrations (and annual renewal) at no additional charge.
1and1 offers 24/7 customer support via phone and email (in addition to FAQs). And once we got through to the phone support (after tapping our toes to what sounded like “Mandy”) the rep was knowledgeable and satisfactorily helpful. Email support, however, took a little longer than we liked to get a response.
1&1 Hosting User Reviews
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This makes everything so completely painless.
I use 1and1 (UK) for their top-level Windows VPS package. I ordered about 3 months ago when their top VPS spec had 512mb of RAM, which was recently upgraded to 2GB (The listed spec on the site). On asking if I could have this boosted spec applied to my existing VPS, I was told that Support did not know and I would have to email their 24/7 server support address.
I emailed them at around 7PM Saturday night - for a 24/7 service I expected a response within a few hours - checking every 10 minutes for a response. By 1AM I'd given up, and gone to sleep. After 20 hours passed I emailed the support department asking for an address where people REALLY ARE there 24/7, and re-sent my question to their server department.
After 26 hours from the first email to them I recieved a response stating they had not recieved the first email(?) and that I would have to cancel my existing VPS to order the new, revamped one... My own experience with VPS systems allows me to understand that they are easily upgradable (assuming such resources are available on the current machine) but 1and1 offered no support in transferring existing files or helping me to minimise critical downtime ... Just simply told me if I want it I have to order it (which changes my billing date, and would have violated my terms of contract if I had chosen one)...
While I agree 1and1 offer probably the most stable, reliable, and efficient hosting solutions, for my £50/mo I was expecting better support :/
Really great pricing, but like any web host, 1st level support can be "hit or miss" depending on the question you ask them. Overall very good value for the money. I use them mainly for domains, but would definitely consider them for small website hosting at some point.
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